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NAS (UK) Technical Support
Well call us old-fashioned, but we still believe that the best technical support is one-to-one, with a qualified engineer, in real time.
Naturally it's not always possible to achieve that. After all even our engineers have to sleep from time to time, so we do make some support information available here, but you need to be a registered customer to use it.
If you already have a login then please click here to login
If you require a login then please send an email to support@nas.uk.com and we will arrange this for you
Given we like the telephone, then you need to know that you can reach us on
0870 752-6250
Monday-Friday 09:00 - 17:30
to talk to an engineer and discuss your issue. This is the same number for service callouts. We do also offer 24 hour support to our Gold contract customers, and that telephone number is provided on the contract.
If it is out of hours, or you would just rather document your issue in an email, then this can be sent to us at support@nas.uk.com
We'll respond by the most appropriate manner (unless you specify how we need to respond; if it's just a manual we'd just email it) within 4 hours during normal office hours.