Miele, the world’s largest family-owned appliance company, uses C2C’s ArchiveOne for effective search and retrieval and a reduction of email size

C2C, a leading provider of email, file and messaging management solutions, today announced that it has implemented ArchiveOne for Domino to support and manage Miele’s 400 mailboxes, held on a Lotus Domino Cluster for all users in the UK.

As the global premium domestic brand, Miele’s motto is ‘Forever Better’ – underlying the companies principles of providing products that boast longevity combined with future innovation. The same principles underlie Miele’s IT and email management philosophy. Like most businesses, Miele was experiencing rapid data expansion with email volumes and growth of attachments. Miele’s IT department is led by Paul Aram, IT Infrastructure Manager, who has adopted a forward-thinking approach to email management within the Lotus Domino environment.

“At Miele, we have used ArchiveOne to archive off email automatically, so there is less demand on our servers with regards to indexing, updating of views, and consistency checks. The ability to easily search for emails based upon business requirements is above and beyond what can be natively delivered from IBM. ArchiveOne’s flexible approach to repositories means we have options on where to store the Archived data, thus allowing us to utilise production servers to their maximum capability.” He commented.

All emails are archived from Lotus Domino via the use of journaling – a system whereby every copy of an email is made. This is compressed and archived via ArchiveOne every night onto a separate storage environment, which is currently a SAN file repository outside of the Lotus Domino environment.

Since the installation began earlier this year, Miele have archived approx 170Gb of email which is split across two repositories. This represents a significant decrease in the size of the overall database usage of almost 70Gb.