Support & Maintenance


Packaged services to meet your business needs

NAS have developed a range of comprehensive support services designed to address the varying requirements of our clients and prospects. Small to medium businesses, enterprise corporations and service providers can choose from standard service packages or alternatively, can build a customised service package to suit your individual requirements.

If you have purchased a product listed on this site from another reseller and are looking at changing your support and maintenance supplier, call us. NAS support extends to products bought from elsewhere. Following an assessment of your hardware and software, we will provide you with a package to satisfy your need, when you need it.

 

A single point of contact

Your solution will consist of a range of products from the NAS best-of-breed partner portfolio. Your service package will be built to support your business needs. Depending on your final implementation, support will be delivered by NAS personnel, through partners or a combination of the two. However, you need only contact one number for support of all types, negating the need for multiple telephone calls.

 

Giving you the confidence to conduct your business

NAS provides full on-site technical support to ensure configuration, integration and implementation are performed correctly, working with our customers to define backup, recovery and disaster recovery policies and directives to meet the customer’s requirements. Whilst these offer enhanced levels of performance they are often technically complex and, in order to operate effectively, must be fully supported. NAS will build a support service where we take care of the complexity while you operate your business.

 

Peace of mind and value for money

NAS Support Services are designed to deliver the level of service your business needs. This will ensure that you receive the optimum level of service at the best value for money giving you peace of mind and enabling you to focus on your core business.